Q1 : How do I pay for the order?
Ans: We processes all online credit card orders through our professional payment gateway that accepts Mastercard, VISA and American Express. It is simple and safely to be used. Please contact us for other payment options.


Customer are welcome to send their order to us via email,
Please refer to : "How To Purchase"

You can pay using your credit cards (VISA, Mastercard, Maestro, American Express or Debit Card) via Moneybookers.com

What are the other forms of payment accepted?
Online Shoppers who want to pay for merchandise using other forms of payment method can e-mail us to arrange for payment using the below methods that we accept at this point of time:
moneybookers.com
moneygram.com
Western Union money transfer (WUMT)
Bank wire transfer (TT)

Q2 : What is "overall movie quality" rating? What do the "stars-" mean?
Due to the very early release of the movies, they are expected to be varying in quality. We have also provided a guide on the overall quality (star rating of 1 to 5).

: USD$5.80 (Quality : 3 from 5 Star in Quality Rating)
: USD$5.80 (Quality : Acceptable Quality / DVD5)

: USD$6.80 (Quality : Good Quality)
: USD$6.80 (Quality : Demo Version / Screener)

: USD$7.80 (Quality : 100%-Perfect Quality-'DTS'-DVD9) of both picture and sound / with Subtitles: English, Spanish, French, Chinese, Thai (Close Captioned.) & Special Features.

(Star "" - It is a guide on the overall product (the picture and the audio) quality. It is not the movie critics.)

Q3 : How long does it takes to receive my order?
Ans: we will start to process your order for you in within 2-3 days upon receiving the payment from you. your goods would be based on 7-14(working days) upon delivery date stated above.

Q4 : How much does shipping cost?
Ans: We ship to virtually any address in the world with Free Shipping to all products that selling at our official site Egg88.com. We believe you can't enjoy this great service at any other competitors site.

Q5 : What should I do if I do not receive the DVD copies at the time frame given? Why is there a delay in my shipment? What if my shipment gets lost?
Ans: Due to unforeseen circumstances (such as public holidays, natural disaster, demonstrations & strikes, etc.), the delivery of your package might be slightly delayed. This is unfortunately beyond our control. But it will not take more than 21 days. If you do not receives your shipment for more than 21 days from the day we dispatch your order and believe that your shipment has been lost, please contact us here and we will send a replacement order for you as soon as possible.

Q7 : What if I receive a faulty DVD copy?
Ans: Usually, this fault is not common. However, should there be any unforeseen circumstances caused by the manufacturing (which is beyond our control), we will offer a replacement copy as free to you as soon as we have confirm the DVD copy sent out is a faulty copy. We apologize of the happened of this kind of mistake.
Replacements will be sent via airmail (with your next order).

Q8 : Does your company offer any wholesales pricings?
Ans: Please feel free to contact our customer service at e-mail for a quotation.

Q9 : Can you ship to an address other than the credit card billing address?
Ans: Yes, we can.

Q10 : Why is it that, there isn't any standard DVD casings for the copies?
Ans: We will only send the DVD "Sleeve Pack" to our customer due to the bulky size and weight which will result in a much higher shipping cost.

Q11 : What is the company's return policy?
Ans: This is also a very rare situation, but should you inquire a return,
please email our customer service at e-mail and we will do our best to meet your demands.

Q12 : What about customs? I.e tax or duty?
Ans: We will not declare the package as DVDs. So far, we do not have any problem with taxes.

Q13 : I've read everything in your FAQ, and still can't find an answer to my question.
Ans: Please write to e-mail and we will provide you with an answer in less than 24 hours.